General Frequently Asked Questions
Yes, Linux/Unix servers are supported.
After making the payment you can open a ticket to our portal from your registered client area at https://syslintportal.com/clientarea.php to the Server Support Department (with SSH Login credentials) requesting for an initial optimization and hardening or any issue related tasks.
We only hire fully qualified technicians with a minimum of at least 2 years of experience in web hosting industry and in server optimization service.
We will support all major control panel web hosting industry.We have specialization in cPanel , directadmin and plesk control panels.
Response time is within 30 minute and resolution time is within 3 hours (all tickets are mostly resolved within 2 hours of submission).
We offer help desk support , email support and live chat support
Yes, we will do.
Yes,we are true cpanel verified vendor . You can check it from cPanel forums or the cPanel application database